Refund policy

 

■Returns, exchanges and cancellations
- For reasons on the customer's side
We cannot accept returns, exchanges or cancellations for customer reasons.
Please check the product, colour, material and payment method carefully before ordering.

- If there is a fault with the product
If a product is defective, or the wrong item was sent, we will accept a return or exchange.
Please contact us within 7 days of delivery.
*If we have no stock for an exchange, we will process a return and refund.

- We cannot accept a return, exchange or cancellation when:
・More than 7 days have passed since delivery
・The product has been used
・Accessories have been lost or damaged after delivery
・The product has been scratched or soiled after delivery